1-Returned 30 days after delivery receipt date of item purchased.
2-Refund through their payment option used at time of purchase.
3-Return Shipping costs will originally be paid by Customer and refunded when item arrives in original condition.
4- Refund posted within 48 hours after item purchased has been received in original condition. (Not worn, not broken, not scratched, not marred, not tarnished, no parts worn or removed or lost or replaced).
5-Customer must contact Jewelry by Sande Gene to request a return shipping number. Email Contact:
6- Return email letter with shipping number will be enclosed with item being returned.
A photo will be taken when item has been packaged for shipping and also upon receiving of item in packaging.